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QI 1291 Improving Blood Test Processes in the CAMHS Eating Disorder Service
Wilkinson, Joshua Sherratt, Anna Supported by the Quality Improvement Team, Coventry and Warwickshire Partnership Trust
Wilkinson, Joshua
Sherratt, Anna
Supported by the Quality Improvement Team, Coventry and Warwickshire Partnership Trust
Citations
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Affiliation
Coventry and Warwickshire Partnership NHS Trust
Other Contributors
Davies, Eleanor
Leyden, Eimear
Leyden, Eimear
Publication date
2025-07
Subject
Collections
Research Projects
Organizational Units
Journal Issue
Abstract
Aim: To reduce the time for blood tests to be completed and results reviewed in CAMHS ED by 30% by July 2025.
For staff in the CAMHS Eating Disorder Service, a lot of clinical time is spent chasing blood test results as staff are not always informed when tests have been done. There are instances where the team are not aware that blood tests have been done and upon checking the results, urgent action is required (near misses). Often patients are not able to book a blood test in a timely fashion as they are required to book through third parties such as swiftqueue, or they have to wait in A&E, both of which result in a negative experience for patients and their families. The service felt that implementing an in-house phlebotomy clinic may help to reduce these challenges and reduce the length of time taken from request for blood tests to be completed and the results reviewed.
Tools Used:
Staff feedback;
Patient/Parent Feedback;
SPC Charts - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-statistical-process-control.pdf;
PDSA Cycles - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-pdsa-cycles-model-for-improvement.pdf.
Project Impact:
Time between blood tests being requested and results reviewed has improved, showing the changes have had a positive impact. There is less variation in the data, and consistency of approach. Since starting the clinic, the mean number of days between request and review has reduced from 22.46 to 13.20 days.
Overall, we achieved a 41% reduction in the time taken for blood tests to be done and reviewed.
100% of patients who have provided feedback so far report satisfaction with the in-house blood taking service.
Citation
Wilkinson, Joshua; Sherratt, Anna. QI 1291 Improving Blood Test Processes in the CAMHS Eating Disorder Service. Coventry and Warwickshire Partnership NHS Trust. 2025.
Type
Internal Poster