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Improving the Post AWOL Process for Patients on Hearsall Ward
Stephens , Lizzie Supported by the Quality Improvement Team
Stephens , Lizzie
Supported by the Quality Improvement Team
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Affiliation
Coventry and Warwickshire Partnership NHS Trust
Other Contributors
Publication date
2025-08
Subject
Collections
Research Projects
Organizational Units
Journal Issue
Abstract
Project Aim: 100% of patients who go Absent Without Leave (AWOL) on Hearsall Ward, Caludon Centre, to have the post AWOL process completed correctly and fully.
The previous focus of AWOL work has been around reducing AWOLs without exploring the risk management aspect of the issue. This project looks to understand the reasons for AWOL and enhance the risk management process.
Tools Used:
Process mapping - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-conventional-process-mapping.pdf;
Dot Voting;
SPC - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-statistical-process-control.pdf;
PDSA - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-pdsa-cycles-model-for-improvement.pdf.
Project Impact: All focus areas saw an improvement during the timeline of the project, with three achieving 100%.
Citation
Stephens, Lizzie. Improving the Post AWOL Process for Patients on Hearsall Ward. Coventry and Warwickshire Partnership NHS Trust, 2025.
Type
Internal Poster