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QI 89 To improve the ward environment so that it feels supportive for staff and patients
Stephens, Lizzie Supported by the Quality Improvement Team
Stephens, Lizzie
Supported by the Quality Improvement Team
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Affiliation
Coventry and Warwickshire Partnership NHS Trust
Other Contributors
Publication date
2022-02
Subject
Collections
Research Projects
Organizational Units
Journal Issue
Abstract
Aim: To reduce staff stress levels and to reduce reported incidents of violence and aggression, through providing consistency and structure in the ward interventions, by February 2022.
The project commenced in February 2021, initially spending several months understanding what the issues and concerns were regarding the ward environment. Using this information the ward used their protected time to develop the project and implement changes, with the first changes being implemented May 2021.
Tools Used:
Driver Diagrams - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-driver-diagrams.pdf;
Dot Voting;
Cultural Barometer Survey;
Statistical Process Control - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-statistical-process-control.pdf;
PDSA Cycles - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-pdsa-cycles-model-for-improvement.pdf.
Project Impact: At the end of this project there had been a positive shift in staff ratings for all statements in the Cultural Barometer Survey, compared to the initial survey; a sustained reduction in reported restraint incidents since May 2021; and a reduction in all violence and aggression incident reports from August 2021.
Citation
Stephens, Lizzie. QI 89 To improve the ward environment so that it feels supportive for staff and patients. Coventry and Warwickshire Partnership NHS Trust, 2022.
Type
Internal Poster