E-learning communication skills training for physiotherapy students: a two phased sequential mixed methods study.
Soundy, Andy Hemmings, Laura Gardiner, Lucy Rosewilliam, Sheeba Heneghan, Nicola R Cronin, Katie Reid, Kate
Soundy, Andy
Hemmings, Laura
Gardiner, Lucy
Rosewilliam, Sheeba
Heneghan, Nicola R
Cronin, Katie
Reid, Kate
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2021-01-20
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Abstract
Objective: Test whether a single e-learning session can improve empathy and communication across pre-registration and postgraduate physiotherapy students.
Methods: Design: Two-phase sequential mixed methods study. Phase 1: Pilot randomised control trial. Phase 2: Qualitative study using interpretive phenomenological analysis.
Sampling: A purposive sample for both phases.
Outcome measures: Phase 1: At baseline, post and 6-week follow up. Demographics.
Primary outcome: Inter-personal Reactivity Index (IRI). Phase 2: Demographics and interview schedule.
Intervention: An e-learning (E) narrative intervention group or active control condition.
Analysis: Phase 1: Descriptive statistics and confidence intervals. Mann-Whitney U test to compare across group change. Phase 2: Thematic analysis.
Results: Thirty-nine participants took part in the mixed methods study (Phase 1 n = 25; Phase 2 n = 14). Phase 1: No significant differences between groups were identified. Potentially importance changes across time were found for the intervention group and control group. Phase 2 results identified 5 themes and 12 sub-themes.
Conclusion: The e-learning groups identified an increase in the perceived ability to handle distressing communication. Other important findings from the e-learning are discussed. Further research is warranted. Practical Implications Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication.
Practical implications: Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication.
Citation
Soundy A, Hemmings L, Gardiner L, Rosewilliam S, Heneghan NR, Cronin K, Reid K. E-learning communication skills training for physiotherapy students: A two phased sequential mixed methods study. Patient Educ Couns. 2021 Aug;104(8):2045-2053. doi: 10.1016/j.pec.2021.01.022. Epub 2021 Jan 20
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